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Help Desk

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Welcome to our help desk! We hope you find the information in this section valuable in assisting and supporting you during your experience on our website. Please utilize the links listed to the left to address common questions and concerns.


If you need further assistance, please contact our customer service department.


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Checks, accessories and services provided by Custom Direct LLC. Neither Mail Boxes Etc., Inc. (“MBE”) nor The UPS Store franchise network are affiliates of Custom Direct, and no sponsorship or endorsement is intended or implied. The UPS Store Centers are independently owned and operated by licensed franchisees of MBE, an indirect subsidiary of United Parcel Service, Inc., a Delaware corporation. Products and services may vary by location.